Santiago de Chile Airport has two terminals.
Terminal One (T1) is for domestic flights and has four levels. Arrivals, baggage claim and some shops are on the ground floor. The second floor has VIP lounges, while the third floor has check-in areas, departures, shops, restaurants and boarding gates. The fourth floor has some additional restaurants and VIP check-in areas. There is also a bank office, pharmacy, travel agencies, insurance offices and a police station.
Terminal two (T2) is for international flights and has five levels. On the ground floor you’ll find the PDI control area, SAG canine hand baggage screening, Duty Free, baggage claim and commercial areas; on the second floor you’ll find arrivals and connections for international flights; and on the third floor you’ll find ticketing, check-in, immigration control (PDI), security screening of hand baggage (AVSEC), Duty Free and commercial areas. T2 International Terminal has four piers: C, D, E and F. Each pier has children’s play areas, cultural and art areas, duty-free shops and several restaurants and cafes.
To travel between Terminal 1 and Terminal 2, passengers can use the pedestrian walkway that connects the two terminals. The walkway is located on the second level of Terminal 1 and the first level of Terminal 2. The walkway is well signposted and takes only a few minutes to walk. There is also a shuttle bus service between the terminals for passengers who need assistance or have heavy luggage.
Arrival: Once you arrive in Chile, you must follow the directions and go to floor 1 to do the paperwork, look for your luggage and leave terminal 2, then take the connection to floor 3 of terminal 1 and follow the directions to take the plane to the south of Chile.
Departure: Returning from the South of Chile, once you have disembarked at Terminal 1, follow the signs and exit through Floor 1 and take the connection to Floor 3 of the International Terminal 2.